Check the system for proper setup

1. Press "BATT" on the battery pack, are there any bars that light up?
   
   
   
   No,
   - Your battery may be completely drained, charge the battery.
   - Or your battery could be dead, you need a replacement.
   
   Yes,
   - Your battery has charge, go to next step.

2. Is the control box turned on? Is the red button in the popped-out position?
   
   
   No,
   - Twist the red button clock-wise to pop out the red button. The lift WILL NOT work with the button in the pushed-in position.
   
   Yes,
   - The control box is turned on, go to the next step.

3. Turn on the control box, did the battery indicator and a green light appear on the control box
   
   
   
   No,
   - Make sure the battery is properly inserted into the control box. The latch on the back of the battery should be securely hooked onto the control box. (see picture 1 for reference)
   - Battery may be completely drained, charge the battery,
   - Check the voltage of the battery (see picture 2 below). The battery could be dead, replace it.
   - If there is a green light but no battery indicator on the control box, then this is a defective control box.This also applies if there is no green light that appears. 
   
                 
                 Picture 1                                                    Picture 2

4. Check is actuator/hand control properly connected?

   

   No,
   - The plug needs to be properly connected as shown above
   - Make sure you match the plug with the right port by their labels.
   
   Yes,
   - Go to the next step.
    

Battery and Charger

1. Plug the charger into the control box with the battery removed. Did the battery indicator show up on the screen?
   
   
   
   No,
   - The Control box is defective and needs to be replaced.
   
   Yes,
   - The charging unit is working. Go to the next step

2. Plug the charger into the control box. Is the battery indicator on the screen blinking?