Check the system for proper setup

  1. Press "BATT" on the battery pack, are there any bars that light up?



    No,
    - Your battery may be completely drained, charge the battery.
    - Or your battery could be dead, you need a replacement.

    Yes,
    - Your battery has charge, go to next step.

  2. Is the control box turned on? Is the red button in the popped-out position?


    No,
    - Twist the red button clock-wise to pop out the red button. The lift WILL NOT work with the button in the pushed-in position.

    Yes,
    - The control box is turned on, go to the next step.

  3. Turn on the control box, did the battery indicator and a green light appear on the control box



    No,
    - Make sure the battery is properly inserted into the control box. The latch on the back of the battery should be securely hooked onto the control box. (see picture 1 for reference)
    - Battery may be completely drained, charge the battery,
    - Check the voltage of the battery (see picture 2 below). The battery could be dead, replace it.
    - If there is a green light but no battery indicator on the control box, then this is a defective control box.This also applies if there is no green light that appears. 

                  
                  Picture 1                                                    Picture 2

  4. Check is actuator/hand control properly connected?

    No,
    - The plug needs to be properly connected as shown above
    - Make sure you match the plug with the right port by their labels.

    Yes,
    - Go to the next step.
     

Battery and Charger

  1. Plug the charger into the control box with the battery removed. Did the battery indicator show up on the screen?



    No,
    - The Control box is defective and needs to be replaced.

    Yes,
    - The charging unit is working. Go to the next step

  2. Plug the charger into the control box. Is the battery indicator on the screen blinking?